Retail Customer Service Assistant

BP Retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎

What you get

  • Flexible hours
  • Career progression
  • Paid holiday
  • 25% discount on in-store goods *exclusions apply
  • Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
  • Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
  • Shopping and leisure discounts
  • Free barista-style hot drinks
  • Family leave
  • Competitive pay rates
  • Pension scheme
  • Share save scheme
  • Find out more about our benefits here

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on-the-job training to support you in developing the skills and capabilities you will need to perform your role at BP.

What you will be responsible for

  • Making sure that the safety of yourself, your colleagues, and the customer, in line with BP policies and procedures, is your top priority
  • Serving customers efficiently, ensuring their needs are met promptly and effectively
  • Fostering a positive and inclusive work environment, in line with BP's beliefs
  • Preparing and serving food and drink items from our Wild Bean Café
  • Taking in deliveries, replenishing stock and stock management tasks
  • Being proactive in supporting BP’s offers, promotions and BP loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

 

How to apply – simply click on apply and have an up-to-date CV ready!

You can find out more about BP Retail here.

Applicants welcome from 16+

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