JOB BAND: C CONTRACT TYPE: Permanent DEPARTMENT: Technology, Media, and Operations LOCATION: Cardiff Central Square PROPOSED SALARY RANGE: £40,500 to £50,500 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. This role is working as part of a shift pattern covering 05-00 – 0:00 seven days per week.
PURPOSE OF THE ROLE
BBC Wales Technology Support is the team keeping all of your favourite output on air across Wales. Our team is self-motivated and customer-focused. We are based at the UK’s most technologically advanced broadcast centre in the heart of Cardiff.
From Radio drama to TV drama, Live Orchestra to Live news. You name it and we are across it. Our Engineers are responsible for the installation and maintenance of a wide range of systems covering all aspects of Broadcasting across Radio, Television and Online.
If you want to expand your broadcast engineering skills, are keen to learn and join a cutting-edge team, then read on. Engineers may work as part of a team or work independently to maintain the required service. They will carry out engineering tasks that are complex and for which full technical information may not be available.
WHY JOIN THE TEAM
We understand it isn’t all about being technical, it’s crucial you’re customer-focused with an understanding and appreciation of pressures facing programme makers. You’ll be adept at adjusting your communication style to suit an array of stakeholders and quick to develop good working relationships, inspiring confidence in colleagues.
As our areas of support are so vast, everyone can’t know everything broadcast. We will develop any gaps within your knowledge and encourage you to develop specialisms.
YOUR KEY RESPONSIBILITIES AND IMPACT
You will be required to work as a part of the engineering support team on current projects, dealing with operational support and faults. You will also be required to repair faults quickly or to identify and implement alternative ways of providing programme requirements to overcome technical problems and maintain the continuity of work in the production area.
In addition, there may be occasions where you will be required to drive a pool/hire car to provide support at/any BBC Wales sites/OBs where the individual holds a valid driving licence. You will be proactive and seek out opportunities to further your knowledge and skills where appropriate, and seek guidance and training when required. You should appreciate the technologies and systems which support BBC Wales' production and transmission operations for TV and Radio.
YOUR SKILLS AND EXPERIENCE
In this role, you will diagnose and troubleshoot a multitude of technical issues across our broadcast infrastructure, including but not limited to Post Production, Radio Studios, TV Studios and Galleries, and TV Playout.
You should also have a good working knowledge and understanding of Macintosh systems, with good experience of working on broadcast/IT systems in a live TV or multi-media environment
ESSENTIAL CRITERIA:
• Good Technical knowledge of at least 2 Broadcast systems, eg, AVID, DIRA, AR/VR, Radio Visualisation, Graphics (eg VizRT) and editing software solutions • Experience within a television / radio broadcast environment or similar technical environment • Experience with studio automation and robotic systems • Experience in providing successful technical solutions through to BAU Operation • Experience Supporting Morpheus Playout systems or similar / MC
DESIRED BUT NOT REQUIRED: • Windows 10 / 11 Installation & Administration, Remote Administration, IIS and web hosting technologies, Jira, Ansible IT Automation, PowerShell & VB scripting Skills • Active Directory Understanding, Knowledge of Windows Patch management • A good understanding of Networking to debug network issues • Awareness of all aspects of Health and Safety, particularly electrical safety within broadcast environments.
If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks, which include Reference checks, Eligibility to work checks, and, if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
For any general queries, please contact: bbchr@bbc.co.uk
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC, and they will be given priority consideration ahead of other applicants. Priority consideration means that for those employees seeking redeployment, their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
