At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀

It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here, from coaching and personal budgets to competitive pay.

You’ll be joining a company that’s having a huge positive impact, with a high-performance culture where you can grow our business, enjoy your career and rapidly progress.

About the role

We’re looking for a Housing Caseworker to transform the lives of disadvantaged people by supporting them into stable jobs and homes.

You’ll be joining a team of values-driven and creative caseworkers while being individually responsible for supporting a caseload of people referred to Beam - our “members”. After an immersive training period, you’ll help our members to picture a brighter future before guiding them through concrete steps to achieve their goals.

That means everything from teaching critical skills - like CV writing or house hunting - to coaching and developing vital levels of self-confidence. 🎥 Check out 'A day in the life' of a Caseworker on Instagram here and here!

As a Housing Caseworker at Beam, you will have the opportunity to support people into independence - this could be through securing a home or by helping them build on critical skills like IT, self-confidence and more, all the while leveraging your strengths and building innovative solutions to better support our members every step of the way.

You’ll be

• Crafting personalised action plans - to support people into stable homes.
• Supporting vulnerable individuals - using our AI-powered caseworker technology and your excellent caseworker skills to empower members to reach their goals.
• Working towards targets - ensuring measurable progress and impact in the lives of our members through secured homes and more.
• Harnessing technology to amplify your impact - Homelessness is on the rise, and we’re supporting more people than ever before - you’ll learn to harness platforms like G-Suite and AI tools to increase efficiencies and ultimately better support your members.
• Running remote and in-person meetings - you’ll often be supporting your members in person, which might require some travel (up to several times per week).
• Wearing your problem-solving hat - the people we support have unique barriers, and you’ll regularly research and find creative ways to overcome them and hunt down the best opportunities for progression.

You are

• Compassionate - you’ll need to be equipped with strong listening skills, genuine compassion and a super positive attitude to support members navigating very challenging times.
• Confident and have strong communication skills - you’ll set boundaries and clearly communicate with a diverse group of people, from members and landlords to internal stakeholders and our government partners.
• Adaptable and resilient - you’re someone who’s energised by ever-changing and fast-paced environments.
• An ‘ideas person’ - changing lives is not easy, and you’re someone who loves hard challenge driven to find new and better ways of doing things.
• Experienced multitasker - you’ll need to be comfortable managing numerous cases simultaneously, ensuring progress for each individual.
• Respect for data-driven decision-making - alongside your humanity, you’ll appreciate the importance of acting on data.

Our benefits

• Salary range of £29-36k London-based, or £27- 33k remote-based (dependent on experience - we'll have an open discussion).
• Generous EMI-qualifying share options.
• Access to therapy, coaching, classes & content - powered by Oliva.
• 1:1 workplace coaching with More Happi.
• Your own financial well-being coach, through Bippit.
• Generous Holiday - 25 days, 3 additional days over the Christmas period + bank holidays.
• Work remotely up to 6 weeks a year.
• Eligible for a 6-week sabbatical after 3 years in service.
• Nursery scheme through Gogeta.
• Healthcare cover through Benenden Health.
• Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks.
• £200 WellBeam budget for activities enhancing wellbeing and professional development.
• Regular team talks from leading UK tech entrepreneurs.
• Annual membership to Shoreditch Exchange gym.
• Pension scheme where we contribute 3% of your salary and you contribute 5%.
• Free subscription to the Calm meditation app.
• Discounted bikes and accessories with Cyclescheme, and tech products with Techscheme.

Application process

We have a 4-stage interview process, giving you plenty of time to learn about Beam while we get to know you.

1.  30-minute video call with a member of our team.
2.  Timed scenario-based tasks give you a better sense of the role.
3.  Role-play discussions with members of the team.
4.  Final interview with one of our Senior Leadership Team.

Please note:

• We have a 6-month wait period before you can reapply for this role.
• Unfortunately, we are unable to provide visa sponsorship to candidates.

Feeling excited?

Start your journey to a more impactful career today. We're excited to hear from you!

Department: Operations 

Locations: Beam HQ, 

Remote status: Hybrid