Every role at CQC contributes to our mission. If you’re looking for a new role in Regulatory Leadership – Mental Health, Primary and Community, and Hospitals, that gives a true sense of meaning and purpose, then you’ve found it! As an Executive Personal Assistant, you’ll play a vital role in helping our Chief Inspectors lead effectively, ensuring they’re supported to focus on improving health and care services across England.

Job description

You’ll be key in helping us deliver our work. In this role, you’ll:

• Provide executive support: Manage diaries, emails, meetings, and travel for the Chief Inspectors, ensuring they’re always prepared and supported.
• Coordinate office operations: Keep things running smoothly by managing office systems, handling correspondence, and supporting team logistics.
• Act as a key liaison: Build strong relationships across CQC and with external partners, representing the Chief Inspectors with professionalism and care.

Person specification

We will be looking for specific skills, knowledge and experience in your application form:

• Experience supporting senior leaders: You’ve worked closely with directors or executives, managing diaries, emails, and meetings with professionalism and discretion.
• Strong organisational skills: You’ve handled multiple tasks at once, prioritised effectively, and kept things on track in a busy environment.
• Clear and confident communication: You’ve written and shared information clearly, including preparing briefings or presentations, and liaised with a range of stakeholders.

Essential Criteria:

• Relevant experience of working to a Board level Director with qualifications that support organisational and secretarial skills.
• Strong administrative and IT Skills (Word, Excel, MS Powerpoint).
• A working knowledge of CQC strategic priorities.
• Excellent attention to detail, organisational and time management skills, able to work independently and be proactive.
• Good oral and written communication skills, with the ability to communicate effectively with colleagues and with different audiences on behalf of the Director.
• Able to present complex information in an easily understood, accessible format, sometimes to tight deadlines.
• Proven experience of effectively managing correspondence and email accounts effectively.
• Experience of managing budgets and of organising events.
• Experience of liaison and coordination of day to day office activities and requests as they arise.
• Personally credible, with a professional approach to gain the trust and confidence of all stakeholders.
• Tenacity and drive, maintaining focus and judgement in complex environments.
• Highly collaborative, with strong partnership-building and interpersonal skills.
• Copes with ambiguity and is comfortable working independently in a fluid environment.

Benefits

We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Things you need to know

Selection process details

Apply via the CQC Website - Interview Dates TBC Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name: If you’d like an informal chat about the role contact – Caroline Huntley, Business Manager via caroline.huntley@cqc.org.uk For general enquiries, please email recruitment@cqc.org.uk.
• Email: recruitment@cqc.org.uk

Recruitment team

• Email: recruitment@cqc.org.uk

Further information

www.cqc.org.uk