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HMRC's Fraud Investigation Service tackles the most serious fraud, evasion and organised criminal attacks against the tax system, using a wide range of approaches, skills and capabilities, including civil and criminal investigations.  

HMRC plays a significant role in tackling economic crime, delivered through its unique function as a tax authority, law enforcement agency and anti-money laundering supervisor. HMRC’s investigation, asset recovery and anti-money laundering powers complement and support the activities of the broader government agenda.  

Exploitation of the UK’s financial system has consequences for tax compliance and society’s perception of fairness. Taking robust action when exploitation is identified, including through sectors HMRC supervises under the Money Laundering Regulations and criminal investigations, ensures there are consequences for those actions.  

In FIS Economic Crime, we work across HMRC and the wider Law Enforcement community, using a unique blend of skills and expertise to recover the proceeds of crime and protect the UK against the risk of money laundering and terrorist financing, putting illicit finances at the centre of operations.    

Our operational teams tackle the financial aspects of cases to deter, disrupt and remove assets from tax fraudsters, sending a clear message that crime doesn't pay. This includes recovering the assets of crime using criminal and civil powers, taking action to ensure businesses in supervised sectors comply with money laundering and terrorist financing regulations and the post-conviction management of offenders.  

Targeting and tackling the financial benefits of tax crime is a powerful approach to disrupting attacks on HMRC. Using our unique set of powers (including confiscation at the conclusion of a criminal trial, civil recovery tools, insolvency or taking control of goods to satisfy an outstanding debt) to achieve maximum impact, we take the profit out of tax crime and return monies to the Exchequer, ensuring funding of vital public services.

Job description

As an Economic Crime Manager at HMRC, you'll lead a team of Economic Crime Operations Recovery Officers, overseeing complex and high-profile financial investigations. From restraint and confiscation orders to detained cash and asset recovery investigations, Proceeds of Crime Act (POCA) Part V, Civil Investigations and Asset Recovery Investigations.  

You’ll motivate the team to deliver quality results and continuous improvement by setting clear guidance for managing performance, promoting diversity, inclusion and equality and supporting the team to deliver their objectives, while ensuring compliance with the appropriate legal and governance frameworks.  

We’re looking for a leader who ensures full compliance with FIS and HMRC management standards while handling data collection, forecasting, and senior management requests. You’ll stay up to date with legal, technical, and professional developments, manage key Economic Crime operations, and build strong relationships with internal and external stakeholders to keep Illicit Finance at the core of all FIS investigations. 

You’ll be a creative problem-solver who thinks strategically and innovatively to tackle complex investigations. With a performance-driven mindset and a proven ability to enhance team efficiency, you’ll inspire and lead through strong communication, leadership, and negotiation skills, driving collaboration across departments. 

The role will also include leading proactive operational deployments and supporting other teams’ operational deployments depending on your level of experience, skill set and training.  

This is a unique opportunity to take on a leadership role in a critical area of economic crime investigation, handling large-scale cases and collaborating with a variety of civil and criminal teams.  

The successful applicant would be expected to travel as part of their leadership and management responsibilities. This will involve overnights away from home.

Person specification

Essential Criteria:

The successful candidate must have: 

• Extensive and recent experience in conducting criminal investigations as a case manager, along with practical knowledge and understanding of Criminal Justice procedures, including PACE, CPIA, RIPA, CEMA, HRA and other relevant legislation.
• The applicants must hold one of the following qualifications or equivalent: Level 4 Diploma Accredited Counter Fraud Specialist/Officer, BTEC 3 Advanced Diploma in Enforcement (Investigation) or Professionalising Investigations Programme (PIP2) 2.
• Working knowledge of Criminal Finances and Financial training/NCA/Home Office requirements and the other capabilities within EC Ops. How these can be brought together to achieve a more powerful operational outcome for FIS and support of the wider Government agenda.
• Experience in working and liaising with external law enforcement agencies.

Desirable Criteria:

• Significant restraint and confiscation experience.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Developing Self and Others

Benefits

Alongside your salary of £44,110, HM Revenue and Customs contributes £12,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. 

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. 

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family-friendly policies.
• Personal support.
• Coaching and development. 

To find out more about HMRC benefits and find out what it’s really like to work for HMRC, hear from our insiders or visit Thinking of joining the Civil Service

Other Information:

This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern at short notice to meet business needs. You will be expected to work longer hours from time to time, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those flexibility requirements. Details of the Flexibility Payment can be found in the attached document.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply 

As part of the application process, you will be asked to provide the following: 

• A name-blind CV detailing your last three roles held with no more than 100 words per role.
• A 750-word Personal Statement demonstrating how your previous skills and experience evidence your suitability for this role, with reference to the Essential Criteria.

Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview.

Further details about what this will entail are listed on the application form.

We acknowledge that AI can assist you in your application. Find our guidelines here. 

Sift

At sift, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview 

During the panel interview, you will be asked Behaviour-based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.

This is an example of a strengths-based question:  “It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?” 

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.  Interviews will take place face to face. Sift and interview dates to be confirmed.

Eligibility 

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording, for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Merit List 

After the interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of Ex-Offenders Policy.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. 

If you need a change to be made so that you can make your application, you should: 

• Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. 

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further in the recruitment process. For instance, you may need wheelchair access at the interview, or if you’re deaf, a Language Service Professional.

Additional Security Information 

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years of UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

All applicants will be required to declare any past convictions, criminal findings, or police cautions, regardless of whether they are ‘spent’. You must also declare any disciplinary proceedings relating to current and previous employment. The disclosure of this information will not automatically bar you from employment with FIS, but we need to be aware of any event or issue which could impinge on your credibility, especially in roles where you may be expected to give evidence in court.

FIS will conduct background checks, and any offer will be withdrawn if you fail to disclose any relevant information that causes conflict with your ability to complete the duties of the role. Internal candidates should also be aware that if they fail to disclose relevant information, they could be subject to disciplinary proceedings under HMRC’s Upholding Our Standards of Conduct policy. 

Important information for existing HMRC contractual homeworkers: 

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions 

Customer-facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurately spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. 

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. 

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. 

Any instances of plagiarism or other forms of cheating will be investigated, and if proven, the relevant application(s) will be withdrawn from the process. 

Recording of interviews is prohibited unless an explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed, as detailed later in this advert.

Applicants who are successful at the interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following dismissal for carrying out internal fraud against the government.

New entrants will join on the minimum of the pay band.

Please note that if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is a security check (opens in a new window). See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals and certain family members of Turkish nationals who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attracting, retaining and investing in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name: Phillip Tate
• Email: phillip.tate@hmrc.gov.uk
• Telephone: 03000574578

Recruitment team

• Email: unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Attachments

Combined TC and OGD Pay - English - July 2024(docx, 128kB)