We want to make work and study more efficient and enjoyable by providing the best digital paper solution possible. We plan to be the go-to tool for all forms of notes. Our digital paper and learning ecosystem inspires anyone to take notes, share what they know, collaborate with others, and learn as a community

About the team:

You will join a talented, distributed team across Europe and Asia with shared time for collaboration and brainstorming sessions. You will work alongside senior leaders, engineers, product owners and designers to bring real-time collaboration features to our 25 million users

About the role:

At Goodnotes, we are searching for a dynamic Head of Quality Assurance to lead our QA team. In this pivotal role, you will create and implement strategies with an automation-first approach, shaping the future of quality assurance for our scalable, high-performance productivity applications. Your leadership will play a key role in designing a cutting-edge QA strategy across our range of consumer and business products that ensures seamless collaboration and top-tier performance for millions of users worldwide. With a large team of QA and engineers, you will foster innovation and efficiency, transforming our testing landscape to meet ever-evolving demands

This is the role for you if you’re excited to work on the things listed below:

• Lead and manage the QA function, ensuring the delivery of high-quality software products. (Own the quality of the overall software products)
• Develop comprehensive QA strategies with both automated and manual testing methodologies.
• Collaborate with the development teams to integrate QA processes into the software development lifecycle.
• Oversee the creation and execution of test plans and test cases. Analyze results, identify issues and trends, and provide actionable insights for continuous improvement
• Lead the team to design, develop, and maintain automated test frameworks and scripts..
• Ensure scalability and reliability of testing environments and tools.
• Manage and evolve bug tracking and resolution processes.
• Stay current with new testing tools and test strategies, and implement best practices in QA processes.
• Mentor and develop team members, fostering a culture of excellence and continuous learning.

Who we’re looking for

• You have significant experience in QA management, providing leadership to a large-scale distributed team
• You have managed managers before
• You have implemented automation frameworks from scratch, transforming manual QA to automation, test-driven development
• You have a background in ‘hands-on’ manual and automation testing across iOS, Web, Windows and Android applications
• Experience in building and implementing proactive automation strategies
• You have experience working in cross-platform, product-focused, B2C companies with millions of users
• Strong understanding of software development life cycles and QA methodologies.
• Experience with Agile/Scrum methodologies, use of Jira, TestRail or similar software management tools.
• Excellent analytical and problem-solving skills.
• You are a fantastic communicator; you can work alongside Engineering managers to drive coding standards
• Experience in real-time collaborative applications (e.g. Google Docs, Microsoft Office, Notion) is a plus.

Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed.

The interview process:

• An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
• 1 hour behavioural interview with the SVP of Engineering, asking questions about your experience and management skills
• 1 hour technical interview testing technical domain and automation knowledge
• 45 minute panel interview, presenting one of your passions to the team and questions about culture
• 1 hour interview with our CEO

What’s in it for you:

• Meaningful equity in a profitable tech startup
• Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
• Sponsored visits to our Hong Kong or London office every 2 years
• Company-wide annual offsite (we met in Portugal in 2023 and Bali in 2024)
• Flexible working hours and location
• Medical insurance for you and your dependents

Note: Employment is contingent upon the successful completion of background checks, including verification of employment, education, and criminal records.