UK Sponsorship is available; however, candidates are responsible for their own application fees

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. 

The Department

Networks and Hosting sits within the IT area of TfL. The department is responsible for Microsoft (including Windows, Azure and SQL), AWS, Oracle and LINUX technologies managing and maintaining TfL’s core infrastructure at a virtual and physical layer. 

The core servers we use include Hyper-Converged Infrastructure and full Windows Environments, hosting over 400 of TfL’s Mission Critical and Business Critical services, including The Elizabeth Line, London Underground, Overground, Buses and Oyster/Contactless, which ultimately keep TfL services running.  

The Team

The team is made up of approximately 20 infrastructure platform specialists covering key functional areas, including planned and non-planned works.

The Senior Role

As a Senior Infrastructure Engineer, you will ensure that day-to-day work is managed, provide technical guidance on the work, and technically coach and support a number of Infrastructure Engineers. You will be empowered to be involved in technical and strategic decision-making and planning. The ability to build collaborative relationships will be key to your success.

There may also be a requirement to support out-of-hours work and on-call for TfL’s 24/7 supported services.

Non planned work streams: • Run operations – primary focus is to prevent outages through proactive performance monitoring, capacity planning, and, if a failure does occur, identifying the root cause and restoring the service.  

Planned work streams: • Delivering specific project outcomes, including service transition and new services related to the infrastructure environment, including proof of concept activities. • Collaboration with our Technical Delivery team, and often Infrastructure Architects, is key to helping deliver these outcomes. •    Ensuring that tools and platforms remain upgraded and compliant to keep them safe from cyber-attacks, stable, and fully supported. •    Working closely with our team of Technical Delivery Managers to deliver improvements to existing infrastructure

Skills, Knowledge and Experience 

Essential

 5 years + of at least 70% of the below

•        Microsoft Windows Server up to and including Win2022  •        Hyper-Converged Infrastructure (DELL VxRail)  •        VMware vSphere up to and including 8.0  •        Microsoft Azure Stack  •        Windows Clustering  •        HP C7000 blade enclosures  •        Microsoft Active Directory, DNS and DHCP   •        PowerShell (to enable automation through scripting)  •        Azure and AWS Cloud  •        Knowledge of SAN, NAS and Host connectivity to Windows  •        Forcepoint Web Security Solutions  •        Trend Antivirus Security Solutions  •        Microsoft Defender Security Solutions •        F5 load balancing technology  •        Secure File Transfer technology  •        Experience with continuous integration/continuous delivery techniques and implementing DevOps best practices  •        ITIL Foundation v4 certification.  

Key competencies

Essential 

•        Communication and Influence – the ability to convey technical information to non-technical people and the business risks and impacts. Ability to help influence decisions and outcomes at all levels. •        Planning and Organising – able to plan, organise and structure Function level workloads. •        Responsiveness – able to re-plan and adapt to changing priorities. •        Organisational awareness – understand how the other technologies within Networks and Hosting interact with each other and the processes that are both dependant and/or pre-requisites. Understand the bigger picture at a business level. •        Communication and Influence – the ability to convey technical information to non-technical people and the business risks and impacts. Ability to help influence decisions and outcomes at all levels.  • Problem-solving and decision-making* – the ability to research and gather facts and data to support informed decision-making and recommendations.

We understand a confidence gap can get in the way of meeting spectacular candidates. So please don’t hesitate to apply if you think you have what it takes, even if you feel you don’t meet all the criteria. We’d love to hear from you.

Application Process    

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format is preferred and does not include any photographs or images.

The closing date for applications is Friday, 24th January @ 23:59

Please note we may close the advert early if we receive a high volume of applicants.

Benefits Include:

• Final salary pension scheme  
• Free travel for you on the TfL network  
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day Flexi ticket 
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow 
• Private healthcare discounted scheme (optional)  
• Tax-efficient cycle-to-work programme 
• Retail, health, leisure and travel offers  
• Discounted Eurostar travel