Thank you for your interest in applying for this TfL Internship Scheme.
We’d like to remind you that you must ensure you are eligible for this scheme before applying. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.
This application will also contain a series of questions to establish whether or not you are eligible. It is important that you take great care in reading and answering these questions, as we will not be able to revert your application if an error is made.
Please Note: We only allow one application for any of our internship schemes per year. Any subsequent applications will be withdrawn.
Women in Buses and Coach Summer Internship
Creating Inclusive Opportunities for Women in the Bus and Coach Industry
Bursary Award:
£25,294 (pro rata)
Location London
What we offer
You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
• Free travel on the TfL network for you and a nominee who lives in the same household
• Discounted national rail and Eurostar travel
• Minimum 28 days of Annual leave (Will be pro rata to reflect the 12-week scheme) plus public and bank holidays.
• Retail, health, leisure and travel offers & many more
Internship overview
In Bus Operations, we are responsible for the biggest single provider of public transport journeys in London. We work to deliver safe, reliable, and accessible bus, coach, and assisted transport networks. The key areas of delivery include London’s entire bus network, On Demand Transport, and Victoria Coach Station.
Start date
16th June 2025
Duration
12 weeks
Entry requirements
- Undergraduate student in any year, on track to achieve a minimum 2:2 in any degree or
- Current master’s students on track to achieve a 2:2 in any degree or
- Completed a bachelor's or master's within the past year, achieved a minimum 2:2 in any degree discipline
As a positive action programme, applications to join this internship in 2025 are sought only from candidates with specific protected characteristics who are:
- Women (this scheme will also be open to Non-Binary individuals)
About the Women in Buses & Coach Internship
The Women in Buses Internship is a diversity initiative and training opportunity aiming to address the lack of gender diversity in the Bus and Coach industry.
The internship aligns with the positive action provisions of the Equality Act 2010. This allows for an employer to take certain actions where people who share a protected characteristic, such as gender, are under-represented in participating in a particular activity. The Government Guide to Positive Action in the Workplace sets out further detail in Section 158 ((General) positive action) of the Equality Act in Sections 8-9.
As a public sector body, TfL is required by Section 149 of the Equality Act 2010 to advance the Public Sector Equality Duty, by which we must not only take steps to eliminate discrimination, harassment and victimisation on the grounds of protected characteristics but must also seek to advance equality of opportunity between persons who share a relevant protected characteristic and those who do not share it.
What will I be doing?
As an intern, your 12-week development programme will be made up of up to 6 placement rotations.
Our aim is to introduce you to the range of skills and experience you need for your successful career.
We also understand that everyone’s career is different, so every intern’s journey is unique. Here’s an idea of what yours could look like:
Placement 1: Bus Safety Development Team
• Support the implementation of Vision Zero initiatives aimed at eliminating fatalities and serious injuries on the bus network.
• Assist in analysing safety data to identify trends and recommend improvements to enhance passenger and driver safety.
Placement 2: Bus Customer Action Plan Team
• Collaborate on projects to improve the customer experience, such as enhancing bus interiors and developing accessible facilities.
• Conduct customer satisfaction research to identify key areas for improvement and help shape future initiatives.
Placement 3: Zero Emission Fleet Team
• Contribute to the roll-out of zero-emission buses by supporting project planning and logistics.
• Work with the engineering team to evaluate the environmental impact and performance of new zero-emission vehicles
Placement 4: Operational Placement
• Gain hands-on experience by working alongside network traffic controllers to help manage live incidents and support real-time diversions.
• Assist bus station managers and garage teams in daily operations, including coordinating vehicle movements, ensuring passenger safety, and maintaining service efficiency.
• Support operational teams in maintaining bus station efficiency and resolving day-to-day logistical challenges.
Placement 5: Victoria Station House
• Work directly with operational managers to gain first-hand experience in managing Europe’s largest coach terminus, including coach scheduling, passenger flow coordination, and operational problem-solving.
Placement 6: Dial-a-Ride
• Get hands-on experience in journey scheduling and service coordination, ensuring efficient and effective transport for customers with limited mobility.
• Work alongside drivers and operations staff, participating in daily activities to understand the challenges and logistics of delivering door-to-door transport services.
Placements within this internship are designed to be flexible and tailored to the needs and interests of the interns. While the programme offers structured opportunities across six key areas, we aim to provide an experience that aligns with each intern’s career aspirations and goals. This flexibility ensures that participants gain the most value from their placement while contributing meaningfully to the Bus and Coach Industry.
What can this internship offer you?
Our interns will have the opportunity to make a real impact within TfL’s Bus Operations. The internship in bus and coach is both varied and rewarding, with opportunities to work on innovative projects that improve safety, accessibility, and sustainability.
During this internship, you’ll gain meaningful and valuable experience contributing to high-profile initiatives, such as advancing the roll-out of zero-emission buses, supporting Vision Zero safety improvements, and enhancing the customer experience across London’s bus network.
At the end of your placement, you will be well-positioned to pursue further opportunities within the Bus and Coach Industry.
What training and support will you get?
Our award-winning teams will support your ongoing development through a wide range of on-the-job practical experience and placements. We'll support your professional development through a combination of training, mentoring, and networking.
You'll also receive one-to-one guidance throughout the programme from your:
• Placement manager: Responsible for your day-to-day management and support with your development
• Scheme sponsor: A senior manager who acts as a technical and professional adviser and has line manager responsibility
• Buddy: Usually, an apprentice or graduate who gives support to you and ensures that you feel welcomed in the organisation
• Development adviser: Supports your professional development through providing career coaching
What do we look for?
Our core values are extremely important to us, and we desire candidates who are:
• Caring about our colleagues, our customers and our work
• Open to each other, to new ideas and to working together
• Adaptable to diverse needs and willing to innovate
Assessment process
You will receive support and information around each assessment stage as you progress through your application.
Please see the link on the TfL website providing further guidance: https://tfl.gov.uk/corporate/careers/how-toapply-for-apprentice-and-graduate-roles
If you already hold your qualification certificates, please upload copies of these to your application. If you are due to sit final exams or need to replace any certificates, these can be provided at a later stage.
Inclusive recruitment process
We operate a transparent recruitment process that removes barriers for disabled candidates.
We're a Disability Confident employer, and we offer guaranteed interviews to candidates who apply via the scheme where the minimum criteria for skills, knowledge and experience have been met.
Our candidate experience continues to be underpinned by a fair and robust reasonable adjustments process in collaboration with our Occupational Health colleagues and other expert organisations.
Contact us
Please let us know if you require any reasonable adjustments.
Contact the recruitment team by
Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17.30)
