This is a development role moving from it's start point of an IT Procurement Administrator band 3 up to an IT Procurement Officer band 4.
We are looking for a flexible and adaptable person to join our team in this development role. The post will start at a band 3 level.
When you have met the required criteria to demonstrate your competency in the role, you will move up to a band 4. We expect that this will take 1 to 3 years depending on your aptitude and ability.
You must have a basic knowledge in IT and be willing to learn our processes and procedures to fulfil the IT needs of all the NHS organisations in Cornwall.
This role is based onsite at our offices in Drump Road, Redruth which is where all of our administrative tasks are performed and our main stock is located.
This role also has a daily requirement to lift and move equipment. This could be anything from a single parcel up to a delivery of 2000+ boxes, which can be heavy at times.
A full driving licence is desirable to assist with transporting equipment between sites and storage areas using Trust vehicles.
Main duties of the job
The Team provides IT advice, stock control, asset management and purchasing support to all NHS organisations in Cornwall.This includes;
o Advice on IT equipment required for specific needs.o Requisitioning and receiving equipment to fulfil call requests.o Track orders and update customers on delivery status.o Maintaining and updating the call management system.o Maintaining the asset register and allocation of asset numbers.o Frequently receiving large orders.o Stock control, movement, and device preparation.o Liaising with customers and colleagues both verbally and written.o Adhering to the trust's health and safety practiceso Good inter-team communication to avoid duplication and ensure accuracy.
The post holder will be part of our friendly team based at the CITS office in Redruth. Working Monday to Friday, 37.5 hours a week.
If you feel you would like to be part of this important and developing team, then we would love to hear from you.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications
Essential
- GCSE Qualifications or equivalent experience
- Customer care qualification or equivalent experience
- Computing/ICT related knowledge
Desirable
- ITIL/Lean qualification
Experience
Essential
- Good level of experience in a customer care environment
- Asset management experience
- Knowledge of a range of IT hardware and equipment
- Skilled in the use of Office software and email
- Able to explain IT solutions to both technical and non technical staff
- Ability to learn new systems and procedures
- Excellent interpersonal skills
Desirable
- Experience in large IT organisation
- Experience of working within the NHS
- Experience of working with a helpdesk/call logging system
- Experience in using Unit4/Integra
Practical/Intellectual Skills
Essential
- Ability to produce and implement procedural documentation
- Able to pass on skills and experience to new staff
- Able to act as a member of large technical team
- Ability to work to deadlines
- Ability to lift/move heavy equipment
- Skilled in talking to colleagues and customers over the telephone and in person
- Good written communication skills
Desirable
- Valid UK driving licence
- Ability to adapt to ever changing environment and workload
- Ability to work independently and part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab)
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Cornwall IT Services
Trecarrel, Drump Road
Redruth
TR15 1LU
Click the link below to view the supporting documents.
