You'll play an integral role in providing a generic and agile HR Advisory service to the Council, acting as the first point of contact for customers, triaging case requirements and dealing with a vast array of queries, escalating more complex matters to Senior HR Advisors. There will also be opportunities to be involved in job evaluations and in projects related to our people strategy and the development of HR and people data to inform business strategy and performance.
This post enjoys the flexibility of hybrid working, working from home and in the office amongst the team.
About you
To be successful in this role, you will need to:
- Be qualified to Level 5 in a relevant subject with Associate CIPD status
- Have some experience working in the HR
- Have in-depth knowledge of the role of customer care and excellent customer services
- Knowledge of the law relating to employment issues
The successful candidates are expected to work to the Lincolnshire County Council Values.
Candidates who do not hold the required qualification but can demonstrate relevant experience would be considered in accordance with the Council's Appointing One-Point Below Policy.
About us
We are one of the largest county councils in the UK and lead the way in many of our service areas from Children's Services to Highways as well as the schools’ sector. Our environment is supportive, and we are ambitious for both the people who work here and the residents of the county.
Because we value our employees and recognise that your well-being is paramount, we’ve crafted a competitive benefits package designed to not only acknowledge your hard work but also foster a healthy work-life balance. From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.
Along with a competitive salary, you'll receive;
- “Green Book” Local Government terms and conditions
- Access to Local Government Pension scheme
- Comprehensive benefits package including salary sacrifice for cars and cycles, plus excellent discount schemes
- 37-hour working week (full time), including flexible and hybrid working
- A generous leave entitlement with a minimum of 28 days plus bank holidays and the option to buy more
- Free financial wellbeing advice
For more information on our rewards and benefits package, have a look at Rewards and Benefits at LCC.
Next steps
If you are keen to know more, please contact Fiona Tuck, HR Business Partner Fiona.Tuck@lincolnshire.gov.uk
Applications Close on 24th November 2024, with interviews scheduled for Wednesday, 11th December 2024.
A Smarter Working Employer
We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.
Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.
Please be advised that this position may be subject to a criminal record check.
All candidates are advised to read the attached job information pack prior to making an application.
On occasion, we receive significantly more applications than expected for some vacancies, and under such circumstances, we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. It expects all staff and volunteers to share this commitment.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
