🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

London OR UK Remote | 💰£60,000 - £90,000 + Benefits 

⭐ Our Risk & Control Discipline (RCD) 

Like any other regulated bank, we need to make sure we are managing our risks and controls, and are fully compliant with our regulation. At Monzo we want to do so while continuing with our agile “test and learn” approach to launching products. You’ll have a supporting role to help our Risk and Control Discipline make sure we successfully roll out and embed our risk management framework across the 1st line. 

ℹ️ About the role

We are looking for someone who has the desire & passion to work on risk & control within our Payments Collective. In particular, experience in Payments Risk & Control Assessments (including control testing), Audit Management, Regulatory Compliance and Issue & Action management is preferred.

You will be supporting all things Risk & Controls within the 1st line at Monzo, with a focus on Payments risk. 

As a Risk & Control Manager for the Payments Collective, you will use your passion for risk and control to support an environment where teams are able to build at pace yet in control. Teams across the first line in Monzo will turn to you for guidance on how to ensure we are not only compliant with regulations but also fostering a culture of rigorous thinking and careful controls that distinguish us in both banking and technology. You will be leading the way, ensuring key risk indicators are well-defined and understood in a timely manner, incidents are managed, MI and reporting packs are created, and risk & control assessments are completed. 

🔑 You’ll play a key role by…

• Using your risk management knowledge to support teams in developing new processes, controls and features by embedding good regulatory and risk practices;
• Ensuring awareness of all of the governance related initiatives (issues, incidents & actions) and regulatory or audit deadlines to make sure we don’t miss anything;
• Leading risk assessments (RCSA) in the 1st line and driving actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices;
• Leading and performing controls testing, remediation and implementation;
• Escalating, managing and reporting control issues with transparency;
• Ensuring we comply with our policies and help define them where necessary;
• Acting as a key stakeholder managing & fostering positive relationships across the three lines of defence on any deficiencies or control gaps across Monzo as needed;
• Innovating and finding new ways to build effective governance and risk management processes;

🤩 We’d love to hear from you if…

• You have worked in UK banking or fintech, with experience in technology/payments technology risk from 1LOD or Audit.
• You are familiar with Payments regulations and requirements
• You are a team player and collaborate well with other people.
• You are a master communicator, able to facilitate discussions, influence to get buy or push back when needed.
• You have a good understanding of industry risk standards and practices;
• You have experience in technology and/or payments risk management;
• You have experience managing multiple deadlines through to completion and have excellent attention to detail;
• Are excited about helping Monzo scale in a compliant, thoughtful and controlled way;
• You’re resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing;
• You are hands-on and great at execution;
• You are able to meet people where they are at become a bridge between internal teams, and represent Monzo before auditors, regulators and our board;
• You are a self-starter and autonomous, able to make prioritisation decisions 

Above all, we are looking for people who are excited by what we are doing at Monzo.

🙌 What’s in it for you

💰 £60,000 - £90,000 (Dependent on experience) ➕ share options.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

⏰ We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks, and for fully remote workers, we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• A short call with a Monzo Recruiter
• Short video call with the Hiring Manager 
• Full-loop Interviews (60 min Technical Interview + 45 min Behavioural Interview)

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

⏳We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-REMOTE

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at the application stage 😊