Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Technology Risk Management: Lead contractual and ISAE/SOC support

The Mastercard Technology Risk Team is looking for an Assurance Lead (Manager alike level) to (1) contribute and oversee the contractual agreements for our global assurance programs as well as to (2) support on internal testing of IT controls. This to enable the Technology Risk Management to:

• engage with the bid team during the customer proposal process to help ensure the appropriate coverage of contractual and regulatory requirements as well as through leveraging other existing assurance efforts to allow for an efficient and cost-effective approach

• maintain an overview of various requirements to meet customer contractual and regulatory obligations

• support the first line of defense to achieve compliance with these various contractual and regulatory requirements

• focus on ensuring the overview of requirements are maintained and are reflected in compliance assessments performed by our wider Technology Risk Team. This also includes regular reporting to executive management about the type of commitments taken and the impact to the regional or global Mastercard organization.

The role will be a pivotal part of the Mastercard technology risk function. Mastercard is committed to balancing innovation while protecting the internal control posture. The Technology Risk Team assesses internal controls to proactively identify risks, define remediation actions and track remediation efforts. We are looking for someone to join our team and help us meet these compliance goals. This person will be a risk and IT internal control savvy person with a sound background in understanding contractual and regulatory clauses. Someone who takes the necessary steps to help ensure that contractual and regulatory requirements are met through e.g. compliance assessments or assurance reports (ISOs, PCI/DSS, ISAE 3000, ISAE 3402, SOC 2, etc.).

The ideal candidate will have the ability to think and act both strategically and tactically while ensuring that the corporation remains compliant with required security, technology, and financial standards, as well as industry best practices.

RESPONSIBILITIES

• Engage with customers and business owners during the proposal and contractual phase to help drive the consistency of Mastercard service and regulatory/customer audit requirements included

• Build and maintain an overview of contractual and regulatory requirements at local, regional and global level

• Understand and advocate the Technology Risk strategies that maintain the status of industry compliance standards (e.g., PCI, SOC, ISAE, ISO, PFMI) for applications that process, store or transfer credit card or account information and the enterprise infrastructure where they reside

• Engage with the broader Technology Risk Team to test IT controls to ensure objectives are met and risk is managed effectively

• Establish and track remediation internally and externally through to resolution whilst improving design and operational effectiveness of IT controls

• Contribute to reporting on the results of assurance/certification objectives, controls and risk assessments

• Develop and manage risk processes, including identifying and implementing best practices and ensuring all processes are documented, reviewed and updated regularly

• Manage internal control inquiries from both internal and external stakeholders

JOB SPECIFIC EXPERIENCES

• Demonstrated ability to operate with independence and autonomy

• Bachelor’s degree or equivalent combination of education and experience/Bachelor’s degree in computer science, information technology or related field preferred

• Experience with understanding control frameworks e.g., ISO 27001, PCI DSS, and ISAE 3000

• Strong interpersonal, communication and presentation skills necessary for interaction with business leaders and teams across all levels of the organization

• Contribute to work environment that encourages knowledge of, respect for and development of skills to engage with those of other cultures and backgrounds.

• Strong negotiation and consensus building skills

• Familiarity with the financial services industry and payment processing industry, a plus.

• Experience managing complex cross-functional projects

• Experience collaborating cross-functionally to contribute to the implementation of best practice risk processes

• Experience delivering presentations and engaging with senior leadership

• Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and IT management (e.g., GDPR, FBA, CBA, PFMI, etc.)

• Must have a professional certification like CISSP/CISA/CRISC or similar

• Sound IT technical knowledge

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.