🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London or Remote (UK)  | 💰 £100,000 to £150,000 + Stock Options + Benefits | Hear from the team

About us:

At Monzo we want to make money work for everyone. We care deeply about our 10 million customers. Through magically simple products and actionable insights, we put our customers in control of their finance. Our products are different by design, and reliable at our core.

Our range of borrowing products is critical to Monzo’s mission. Not only do they serve important needs of our customers, they are also a key revenue driver to support Monzo keep delivering great products and experience. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective and efficient credit risk management. Our product portfolios are still expanding, from personal to business credit, and markets beyond the UK. We are looking for bright, passionate and creative individuals to further accelerate our growth.

About the role:

The mission of Borrowing Decision Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and Statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing.

You will be taking a hands-on technical leadership role with a small team of very experienced and self-sufficient decision scientists. With in-depth knowledge and experience in the credit industry, you’ll drive innovations by identifying new opportunities for data and ML applications and delivering business values across multiple Borrowing products. You’ll have a close relationship with leaders across Credit Strategy, Model Validation, Products and Engineers to drive and influence strategic decisions and product roadmaps. You’ll also have the opportunities to work with external data suppliers and industry peers to push the innovation frontiers for the credit industry.

With excellent technical skills, you’ll also spearhead the continuous development of our toolings, methodologies, and processes to empower the team to build better models easier and faster. You’ll serve as the champion for the quality and efficiency of model development and ensure the safe and scalable growth of our model portfolio. You’ll also have plenty of opportunities to work with other modelling teams across Monzo to collaborate on the best practices and latest technologies.

Our technology stack

We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience with all of them):

• Google Cloud Platform for all of our analytics usages
  • BigQuery SQL and dbt for our data modelling and warehousing
  • PyData stack for model development and offline deployment
  • Google AI platform for cloud computing
• AWSfor backend infrastructure
  • Python for ML model microservices
  • Go lang for most other microservices

You should apply if:

• You are result-oriented and motivated by the impact on our customers and business
• You thrive in a fast-paced environment and are comfortable with frequent context-switching
• You enjoy both strategic thinking and influence, as well as hands-on solving technical problems
• You want to build trust and influence a diverse range of leaders and stakeholders
• You like inspiring people around you with innovative thinking and high-standard execution

You must have:

• Excellent technical skills in Python, SQL, and statistics
• Extensive knowledge of the credit industry, including the products, data, typical ML applications, and related regulations
• Hands-on experience across the lifecycle of credit risk models, including project scoping, data curation, model optimisation, performance analysis, deployment, monitoring, and diagnosis
• Successful track record of managing complex projects with cross-functional teams and senior stakeholders

Even better if you have:

• Previous experience of handling relationships with data suppliers such as credit bureaus
• Previous experience in managing data and model governance

The Interview Process:

Our interview process involves the following stages:

• Recruiter Call
• Take Home Task
• 4x (virtual) face-to-face stages
  • Technical interview
  • Case study
  • Value & collaboration
  • Leadership

Our average process for this level role takes around 5-6 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process, but if you have any specific questions ahead of this, please contact us at tech-hiring@monzo.com

One of our team has written a detailed blog on their experience through this process, for extra details, hints and tips please see here.

What’s in it for you:

💰 £100,000 to £150,000 ➕ plus stock options & benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be either based in our London office with a hybrid working pattern or fully remote within the UK with occasional travels to London.

🏡We will set you up to work from home; all employees are given Macbooks, and for fully remote workers, we will provide extra support for your work-from-home setup.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

#LI-NB2  #LI-Remote

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal-opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at the application stage 😊