Communities and Skills

Collaborative, open, inclusive and fair – the Communities and Skills directorate work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Within the directorate sits the Skills & Employment unit. Responsible for delivering the Mayor’s vision of social justice through adult education, it is considered the best performing unit of its kind in England.

About the role

The postholder will manage a small team who will have responsibility for the internal assurance and audit programme, manage the audit programme for adult education service providers, manage the investigations and allegations process, contract manage external audit firms and lead any other assurance requirement on the unit’s programme.

The postholder will work closely with the GLA Skills and Employment Unit Portfolio Office Senior Manager, GLA Skills and Employment Unit Senior Management Team, Strategy & Governance officers and Delivery officers at all levels to ensure funding assurance requirements are met. They will also work with officers from the wider GLA Group, including (but not limited to) TfL Legal, TfL Commercial and the Mayor’s Office for Policing and Crime (MOPAC).

We are also recruiting for a Principal Audit and Assurance Officer role which will report into this Audit and Assurance Manager position. See the role here: Principal Audit and Assurance Officer | London City Hall

What your day will look like

You will be:

• Developing and managing a programme of internal assurance on Skills and Employment Unit Programmes and Projects, (areas for investigation to be identified based risks decided by the Skills and Employment Unit Senior Management Team).
• Developing and managing the Provider Audit programme for all Skills and Employment Unit Programmes.
• Working with colleagues across the unit to coordinate external audits (as required) by our Funders or other interested parties.
• Coordinating and delivering a full range of high-level Records Management and Data Governance services and support to the Skills and Employment Unit in adhering to GLA policies and procedures.
• Co-ordinating the management, investigation and response to complaints. This will include advising and assisting delivery colleagues as necessary

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

• Relevant qualification (e.g. Degree, ISO 9001 etc.) or equivalent experience
• Demonstrable experience in Assurance and Quality management in complex programme and project environments
• Demonstrable understanding of the rules and regulations that govern the delivery of mainstream national and/or local skills and employment delivery programmes, and associated reporting and political drivers
• Thorough knowledge of project management, project control techniques or contract management
• Track record of developing, leading and managing teams, including tackling poor performance, developing talent, and being accountable for the team’s performance
• Excellent report writing skills with ability to present papers at Board level

How to apply

If you would like to apply for the role you will need to submit the following:

• Up to date CV
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement to the ‘Additional Documents’ section of the form. Word or PDF format preferred and do not include any photographs or images.

Please ensure your CV and personal statement documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345)

Please note, if you do not provide both a CV and a personal statement, you will not be considered for the role so please ensure the above has been submitted before the deadline.

If you wish to speak to someone about the role, Sylvie Delumeau (Sylvie.Delumeau@london.gov.uk) the hiring manager would be happy to speak to you about the role.

If you have any questions about the recruitment process, contact the glaopdcrecruitment@tfl.gov.uk who support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted you’ll be invited to an interview/assessment. The interview/assessment date is to be confirmed.

Equality, diversity and inclusion

London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. 

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. 

More Support

If you have a disability which makes submitting an online application form difficult, please contact resourcingteam@london.gov.uk.

Disability Confident employer scheme

The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.